PRIVACY POLICY

Last Updated: 2nd Sept 2026

Accord Hôtel respects your privacy and is committed to protecting the personal information provided by guests and website visitors.

1. Information We Collect

When you make a reservation, contact us or use our website, we may collect information such as:

  • Full name

  • Telephone number

  • Email address

  • Check-in and check-out dates

  • Number of guests

  • Room and reservation details

  • Special requests

  • Payment or transaction information

2. How We Use Your Information

Your information may be used to:

  • Process and manage reservations.

  • Confirm bookings.

  • Communicate with you regarding your stay.

  • Provide requested hotel services.

  • Process payments where applicable.

  • Respond to customer inquiries.

  • Improve our services and website.

  • Meet applicable legal and administrative obligations.

3. Payment Information

Where payments are processed through third-party payment providers, payment information may be handled directly by those providers according to their own privacy and security policies.

Accord Hôtel does not intend to store sensitive payment-card information on its website unless specifically required and securely implemented.

4. Sharing of Information

We do not sell or rent guests' personal information.

Information may be shared with trusted service providers when necessary to provide services, process payments, manage reservations or comply with legal obligations.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or disclosure.

However, no online system can be guaranteed to be completely secure.

6. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage and enhance the visitor experience.

Visitors may be able to manage cookies through their browser settings.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or ask questions regarding how your information is used.

8. Contact Us

For privacy-related questions or requests:

Accord Hôtel – Yaoundé Nkomo
Phone: +237 674 221 632
Email: [Hotel Email]

9. Policy Updates

This Privacy Policy may be updated periodically. The latest version will always be made available on this website.